1. Introduction

Welcome to VKenz. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services.

2. Information We Collect

We may collect the following categories of information:

• Mobile or WhatsApp number provided during registration
• Account, transaction, and reward-related information
• Device, browser type, IP address, and technical data
• Communications with customer support

3. How We Use Your Information

Your information may be used for the following purposes:

• Creating and managing your VKenz account
• Processing payments, rewards, and redemptions
• Sending transaction approval and security notifications
• Improving system security and preventing fraud

4. Transaction Approval & Security

The VKenz mobile application may be used as a secure approval mechanism for transactions initiated on VKenz.com. This ensures that only authorized users can complete transactions.

5. Data Sharing & Disclosure

We do not sell or rent your personal data. Information may only be shared with trusted service providers strictly for operational purposes, including WhatsApp messaging services provided by Meta Platforms.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website usage. You may manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and associated data
• Withdraw consent for marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Information

Email: [email protected]
Website: https://VKenz.com

10. Legal Entity

VKenz services are operated by Euguo International Sdn. Bhd.